Privacy Policy and Consents

Content
1. Objective and Responsible Body
2. Basic information on data processing
3. Processing of personal data
4. Collection of access data
5. Cookies & reach measurement
6. Google Analytics and Matomo (Piwik)
7. Integration of third-party services and content
8. User rights and deletion
9. Changes to this Privacy Policy

1. Objective and Responsible Body

This data protection declaration explains the type, scope and purpose of the processing (including the collection, processing and use and obtaining of consents) of personal data within our online offer and the websites, functions and contents associated with it (hereinafter jointly referred to as “online offer” or “website”). This privacy policy applies regardless of the domains, systems, platforms and devices (e.g. desktop or mobile devices) on which the online offer is executed.

The provider of the online offer and the body responsible for data protection is Mutscheller Translation and More, owned by Armin Mutscheller, Kurt-Lindemann-Str. 21, D-69151 Neckargemünd, Germany (hereinafter jointly referred to as “provider”, “we” or “us”). For contact details we refer to our imprint.

The term “user” includes all customers and visitors to our online offering. The terms used, such as “user”, are to be understood as gender-neutral.

2. Basic information on data processing

We process personal user data only in compliance with the relevant data protection regulations in accordance with the requirements of data economy and data avoidance. This means that the user’s data will only be processed if there is a legal permission, in particular if the data is required for the provision of our contractual services and online services or is prescribed by law or if there is a consent.

We take organizational, contractual and technical security measures in accordance with the state of the art in order to ensure that the regulations of data protection laws are observed and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

If content, tools or other means from other providers (hereinafter jointly referred to as “third-party providers”) are used within the scope of this data privacy statement and their named registered office is abroad, it is to be assumed that data is transferred to the countries in which the third-party providers have their registered office. Data is transferred to third countries either on the basis of a legal permit, user consent or special contractual clauses that guarantee the data security required by law.

3. Processing of personal data

In addition to the use expressly stated in this data protection declaration, the personal data will be processed for the following purposes on the basis of legal permits or user consents:

– The provision, execution, maintenance, optimisation and safeguarding of our services and user benefits;
– Ensuring effective customer service and technical support.

We only transfer user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfil our contractual obligations towards the users (e.g. address notification to suppliers).

When contacting us (via contact form or email), the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.

Personal data will be deleted as long as they have fulfilled their intended purpose and there is no obligation to store them.

4. Collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). Access data includes the name of the accessed website, file, date and time of access, transferred data volume, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use the log data without assignment to the user or other profiling according to the legal regulations only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence.

5. Cookies & reach measurement

Cookies are pieces of information that are transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. Users will be informed about the use of cookies in the context of pseudonymous reach measurement within the scope of this data protection declaration.

Viewing this online offer is also possible without cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

It is possible to manage many corporate online ad cookies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/.

6. Google Analytics and Matomo (Piwik)

We use Google Analytics, a web analysis service of Google Inc. “(“Google”) and Matomo (formerly: Piwik), a web analysis service of Innocraft Ltd. “(“Innocraft”). Google uses cookies. The information generated by the cookie about the use of the online offer by users is generally transferred to a Google server in the USA and stored there. Matomo (Piwik) does not use cookies and anonymizes all user data.

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and Internet use. Pseudonymous user profiles can be created from the processed data.

We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user’s browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings in their browser software; users may also prevent Google from collecting data generated by the cookie and relating to their use of the website and from processing such data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on the use of data for advertising purposes by Google, setting and objection possibilities can be found on the websites of Google: https://www.google.com/intl/de/policies/privacy/partners (“Use of data by Google when using our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads (“Managing information Google uses to show you advertisements”) and http://www.google.com/ads/preferences (“Determine what ads Google shows you”).

Please see the German version of this page for opt-in / opt-out settings specific to this online offer.

7. Integration of third-party services and content

Within our online offer, contents or services of third providers, such as city maps or fonts of other websites may be integrated. The integration of third-party providers’ content always requires that the third-party providers perceive the IP address of the users, as they would not be able to send the content to the users’ browser without the IP address. The IP address is therefore required for the display of this content. Furthermore, the providers of the third-party content can set their own cookies and process the user’s data for their own purposes. The processed data can be used to create user profiles. We will use this content in a data-saving and data-avoiding manner as far as possible and select reliable third-party providers with regard to data security.

The following list provides an overview of third-party providers and their contents, together with links to their data privacy statements, which contain further information on the processing of data and, in some cases already mentioned here, possibilities of objection (so-called opt-out):

– External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”). The integration of the Google Fonts takes place via a server call with Google (usually in the USA). Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– Maps from the service “Google Maps” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– Videos from the platform, “YouTube” of the third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

8. User rights and deletion

Users have the right, upon request and free of charge, to receive information about the personal data that we have stored about them.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal data and, in the event that unlawful data processing is assumed, to file a complaint with the competent supervisory authority.

The data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no legal obligations to keep it in safekeeping.

9. Changes to this Privacy Policy

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data privacy statement contain provisions of the contractual relationship with the users, the changes will only be made with the users’ consent.
Users are asked to inform themselves regularly about the contents of the data privacy statement.

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DISCLAIMER

1. Content of the online offer

The author reserves the right not to be responsible for the topicality, correctness, completeness or quality of the information provided. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected. All offers are not-binding and without obligation. Parts of the pages or the complete publication including all offers and information might be extended, changed or partly or completely deleted by the author without separate announcement.

2. Referrals and links

In the case of direct or indirect references to Web pages belonging to other parties (’hyperlinks’) that lie outside the area of responsibility of the author, an obligation of liability would come into effect exclusively in the event that the author has knowledge of the contents and that it would be technically possible and reasonable for the author to prevent usage in the event of illegal contents. The author herewith explicitly declares that at the time of setting up the links no illegal contents could be discerned on the pages to which links were being made. The author has no kind of influence on the current and future arrangement, contents or authorship of the linked/integrated pages. For this reason the author herewith explicitly distances himself from all the contents of all the linked/integrated pages that were altered after the link was created. This statement applies to all the links and references within its own Internet presentation as well as to entries by other people in the guest books, discussion forums and mailing lists set up by the author. The provider of the page to which reference is made, not the person who merely makes reference through links to the respective publication, is solely liable for illegal, incorrect or incomplete contents and in particular for damage which arises from the use or non-use of presented information of such a kind.

3. Copyright and labelling law

The author endeavours to respect the copyrights of the graphics, pictures, sound documents, video sequences and texts used in all publications, to use graphics, pictures, sound documents, video sequences and texts constructed by itself or to resort to licence-free graphics, pictures, sound documents, video sequences and texts. All the brands and trade marks mentioned in the Internet presentation and if applicable protected by third parties are subject without restriction to the provisions of the labelling law currently prevailing at the time and to the rights of ownership of the respectively registered owner. The conclusion is not to be drawn that trademarks, solely on the basis of merely being mentioned, are not protected by the rights of third parties! The copyright for published objects and pictures constructed by the author himself remains solely with the author. Reproduction or use of such graphics, pictures, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the explicit agreement of the author.

4. The legal validity of this exclusion of liability

This exclusion of liability is to be considered as part of the Internet presentation, out of which reference was made to this page. In so far as parts or individual formulations of this text should not, no longer or not completely correspond to the prevailing legal situation, the remaining parts of the document remain unaffected by this in their content and their legal validity.

What you can expect from us is clear text and reliability.

We will be happy to provide you with detailed advice on our services with no obligation.

Armin Mutscheller is a graduate translator for English and German who specializes in medicine, technology, terminology and knowledge management. His company is located in Neckargemünd, Germany. For many other European and Asian languages, he works with an experienced team of professional translators. Together, we translate all types of text, including technical documentation, marketing materials, press bulletins, legal documents and contracts, software and websites.

© 2017 Armin Mutscheller • Quality through 25 years of experience and specialization • ISO 17100 compliant translation process • Member of the Professional Association of Interpreters and Translators in Germany (BDÜ)